Introduction

At MERAF Digital Solutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or purchase our digital software products.

Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, billing address, shipping address, phone number, payment information, and other details required to process your order.
  • Technical Information: IP address, browser type, operating system, device information, and usage data collected automatically when you visit our website.
  • Communication Information: Any messages or feedback you provide through our customer service channels, email, or other communication methods.

How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process your orders, issue license keys, and provide customer support.
  • Communication: To send you updates regarding your orders, products, services, or changes to our policies.
  • Improvement of Services: To enhance our website, products, and services based on your feedback and usage patterns.
  • Marketing: To send you promotional offers and updates if you have opted to receive such communications.
  • Compliance and Security: To comply with legal obligations and protect our rights, privacy, safety, or property.

Sharing of Information

We do not sell, rent, or trade your personal information with third parties. We may share your data with:

  • Service Providers: Trusted third-party vendors that help us provide our services, such as payment processors, hosting providers, and customer service platforms.
  • Legal Authorities: To comply with any legal obligations, enforce our terms, or protect our rights.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Rectification: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal information.
  • Restriction: Request the restriction of processing your data under certain circumstances.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Data Portability: Request the transfer of your personal information to another service provider.

To exercise any of these rights, please contact us at [email protected].

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].

Governing Law

This Privacy Policy is governed by the laws of the Philippines.